Q1. How can we know the product quality?A1: We suggest you to order a sample. Also, you can send us email for detail photos for checking if you cannot get enough.
Q2. Is it the final price in the price list?
A2: No, there still have some negotiated room. It is depends on the order you placed, the more you placed, the lower price you will get.
Q3. Can you offer OEM/ODM service?
A3: YES. The OEM/ODM is welcomed, we can printing any logo on the sample as your require.
Q4. Can I get free samples?
A4: Yes, some samples are free for customer, but you need to pay for the express fee. For details please send message to our sales service.
Q5: Can I put my own logo on your paper box ?
A5: YES, We provide OEM service at low MOQ. but we have few question need to confirm.
1, Logo color is single color or colorful？
2,you want print logo on product or on package or both want ?
3, pls send us the exact order quantity you need.
4, you want we design for you or you can send us design file.
5. once OEM mass order placed, if you need HD pictures for your oem product to do advertisement.
Q6. How can I send inquiry?
A6: When you find something you are interested, you can click “chat now”, or you can leave your information to us.
Q7. What is your payment?
A7: We usually accept payment based on L / C, T / T, Western Union, PayPal, and Money Gram.
Q8. I want to get your product catalog.
A8: So many thanks for your kind inquiry about our products. Pls leave your email or whatsapp, we will feedback you with catalog within 12 working hours.
Q9: Can you provide your certifications?
A9: sure, pls let me know what exactly model you need, then we will provide the certification of the product you want.
Q10. How long will it take to ship to my address?
A10: For international shipping, there has air, sea and express shipment. Air, only arrive airport. fast 3 days, slow 5-15 working days. Sea, only arrive harbour. 15-60 working days, based on different line. Express, door to door service. DHL 3-5 working days, others 5-10 working days. also at the same time, we provide air and sea door to door service. customs taxes included service. if you have any interested in, pls kindly contact.
Q11.Do you support dropshipping?
A11: Yes! We offer blind dropshipping. In other words, the price or any marketing material related to the supplier will not be
included in the package. Pls send us few details so that we can make best quotation for your drop shipment order:
1, what product you want do drop shipment.
2, which country you want do drop shipment.
3, how many pcs you want pack for each order.
4, how many pcs sales you can get for the drop shipment order.
Q12. Do you offer after-sales service?
A12: Yes. For the spared parts damaged during shipment, we will send free spare parts for replacements. also technical problem, life time after service support. Any question or need any help, pls always feel free to contact ! Best Regards, YoungEast Customer
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